Who We Are
Dreams Bigg Play Pvt Ltd (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy explains our practices concerning the collection, use, and sharing of personal information.
📧 Email: privacy@dreamsbiggsport.com
📞 Phone: +91-9319020033
1. Information We Collect
We collect different types of information to provide and improve our services:
- (a) Personal Information
Name, age, gender, contact details (phone number, email), date of birth, and address.
Account credentials such as username and password.
Sports participation details, including performance stats and event history.
(b) Payment Information
Credit/debit card details, billing address, and transaction history.
Any other necessary financial details for processing payments.
(c) Automatically Collected Information
Device details such as IP address, browser type, operating system, and mobile device information.
App usage statistics, interactions, and preferences.
2. How We Use Your Information
We use your information for the following purposes:
Providing and enhancing our services, coaching, and training programs.
Processing payments and managing registrations for tournaments and events.
Sending notifications, updates, and promotional content.
Ensuring the security and integrity of our platform.
Conducting analytics to improve user experience.
3. Cookies and Tracking
Our website and app use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. Users can manage cookie preferences through browser settings.
4. Third-Party Services
We may share data with third-party service providers for purposes such as:
Payment processing and transaction verification.
Analytics and marketing support.
Event and tournament management.
These third parties have their own privacy policies, and we encourage users to review them.
5. Security of Your Information
We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and users should take necessary precautions.
6. Your Data Protection Rights
You have the right to:
Access, update, or correct your personal information.
Opt-out of marketing communications.
Request data deletion or restriction of processing.
Withdraw consent for data processing, where applicable.
7. Children’s Privacy
Our services are intended for users above 13 years of age. We do not knowingly collect personal data from children without parental consent. If such data is identified, we will take immediate steps for its removal.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, our services, or industry practices. We will notify users of significant updates through email or app notifications.
What Personal Data We Collect and Why We Collect It
We collect personal data to improve user experience, enhance security, and provide personalized services.
Comments
When visitors leave comments, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent to detect spam.
Media
If you upload images to our platform, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.
Contact Forms
When you submit a contact form, we collect your name, email, and message details to respond to your inquiries.
Analytics
We use third-party analytics services to monitor website traffic and user interactions to improve our platform.
Who We Share Your Data With
We may share user data with trusted partners for services such as payments, marketing, and analytics.
How Long We Retain Your Data
We retain your data for as long as necessary to fulfill legal obligations, provide services, and resolve disputes.
What Rights You Have Over Your Data
You can request an exported file of your personal data or ask us to delete any personal information we hold, subject to legal obligations.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Additional Information
How We Protect Your Data
We use encryption, firewalls, and secure access controls to protect user data from unauthorized access.
What Data Breach Procedures We Have in Place
In case of a data breach, we will notify affected users and regulatory authorities as required by law.
What Third Parties We Receive Data From
We may receive user data from advertising networks, analytics providers, and social media platforms.
What Automated Decision Making and/or Profiling We Do with User Data
We use automated tools for fraud detection, security monitoring, and personalized content recommendations.
Industry Regulatory Disclosure Requirements
We comply with applicable data protection laws and industry regulations to ensure user privacy and security.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 Email: privacy@dreamsbiggsport.com
📞 Phone: +91-9319020033
📍 Address:
- Ansal Chamber-2, Bhikaji Cama Place, Rama Krishna Puram, New Delhi, Delhi
By using our services, you agree to the terms outlined in this Privacy Policy.